About Fido

Fido is redefining how financial access works in Africa. We use smart digital technology to make financial services fast, reliable, and inclusive for everyone. Our goal is to help you manage your money with confidence and face financial challenges with ease. Our Mission We empower hardworking ...

Is Fido Registered in South Africa? Yes. Fido is a registered Credit Provider in South Africa and operates under the regulations of the National Credit Regulator (NCR). This means our services are governed by the National Credit Act (NCA), which is designed to promote fair lending practices and...

At Fido, we’re more than a financial institution, we’re redefining financial access with speed, simplicity, and innovation. What sets us apart: Instant services you can rely on anytime. 24/7 availability to fit your lifestyle. Transparent terms with no hidden charges. Financial solutions b...

Fido is your trusted financial partner. Through the Fido App, we make credit and financial services fast, simple, and accessible, whether you’re an individual or an entrepreneur. What You Can Do with Fido Apply for credit in minutes. No paperwork, no long waits, just quick access to the funds ...

Yes! The Fido App is completely free to download and use. You should not pay any individual or third party to register a Fido account or access Fido services. Any charges linked to your credit services with Fido, will be clearly displayed within the Fido App. Fraud Prevention Notice Please st...

At Fido, we are committed to providing excellent service to all our customers. We understand, however, that there may be times when our service does not meet your expectations. Lodging a complaint is a straightforward process, and there are multiple channels through which you can let us know abo...

At Fido, your trust means everything to us: that’s why protecting your personal and financial information is at the heart of what we do. We are fully governed by the National Credit Act (NCA), which is designed to promote fair lending practices and protect consumers. This means we follow strict...

Getting credit with Fido is simple, secure, and fully digital. Everything happens in the Fido App, from registration to receiving funds in your bank account. Step 1: Register Your Account Download the Fido App and register using your South African mobile number. You'll verify your number ...

Creating a Fido account and using the app is completely free. You only pay charges when you successfully take credit through Fido. Costs That May Apply Depending on your credit offer, the following charges may apply: Interest charges Initiation fees Monthly service fees All fees and cha...

Fido is designed for South Africans who need a simple, convenient way to access credit directly from their smartphones. You May Qualify If You: Are 18 years or older Have a valid South African ID Have an active South African bank account in your name Can provide your last 3 months' ban...